Contact Us
Version 1.0 · Effective 9 October 2026
Write to rajatsiroffice@gmail.com or call +91 96503 97480. Put the subject that fits at the start of the subject line so the right message is seen first.
1. Email and phone
| Subject | Use it for |
|---|---|
| Enquiry | Questions about our services, quotes for custom software, meetings |
| Billing | Invoices, payments, receipts, credit and a wrong or double charge (see the Cancellation and Refund Policy) |
| Support | A problem with a service or with something we delivered |
| Grievance | A complaint about how we handled personal data |
| Data request | To see, correct or erase your personal data, or withdraw consent (see the Privacy Policy) |
Email: rajatsiroffice@gmail.com
Phone: +91 96503 97480
Support hours: Monday to Saturday, 10:00 to 18:00 Indian Standard Time (closed on public holidays). We reply to every email within 2 working days.
2. Grievance Redressal Officer
Rajat Agarwal, Grievance Redressal Officer, IT Services by Rajat Agarwal.
Email: rajatsiroffice@gmail.com (subject: Grievance)
Phone: +91 96503 97480
We acknowledge every grievance within 48 hours of receiving it and resolve it within 30 days. If you are not satisfied with the outcome you can complain to the Data Protection Board of India (for personal data) or to the relevant regulator or consumer forum.
3. Business details
IT Services by Rajat Agarwal
Sole proprietorship of Rajat Agarwal
Based in Ghaziabad, Uttar Pradesh, India
Not registered for GST: GST is not charged.
4. Payments
Online payments are processed by our payment partner Razorpay. We never see or keep your card number. For anything about a payment, write to us with the payment reference.
Who we are
IT Services by Rajat Agarwal, the trade name of Rajat Agarwal, an individual (sole proprietor) in India. Based in Ghaziabad, Uttar Pradesh, India. Contact: rajatsiroffice@gmail.com, +91 96503 97480.